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    Need help with Tradeshift? Whether it’s technical assistance or a question about an invoice or payment, we’re here to support you.

    First, check the status of your invoices in your Tradeshift dashboard. In case of remaining question, access the appropriate support using the options below.

     

    Contact for Tradeshift Technical support 

    For any question regarding the tool, the supplier:

    • must contact Tradeshift support (online help via instant messaging)
    • or submit their request on the Tradeshift Technical Support Center, which will handle it and forward it to the relevant Air France department(s) if necessary.

     

    For a question on an invoice or its payment

    For a supplier question regarding an invoice and its payment, the supplier can contact its Air France finance department at: